Terms And Conditions

Important: Please note and strictly comply - All applicants should read the conditions mentioned below before signing the application form. Incomplete and unsigned applications will not be accepted.

• The facility is open only to an India valid passport holder visiting Dubai traveling on Emirates Airline (herein referred to "EK") and/or Fly Dubai Airlines (herein referred to “FZ”) fulfilling the eligibility conditions announced from time to time by the Government of Dubai / Dubai Naturalization and Residency Administration ("DNRD"). Issuance and approval of a visa is solely regulated by Government of Dubai / and governed by their rules and regulations that are applicable from time to time. Subject to the applicant/passenger fulfilling the eligibility conditions, EK will sponsor the applicant to Dubai.
• The facility of applying through ONLINE DUBAI VISA is open only to valid Indian passport holders visiting Dubai on Emirates Airlines (herein referred to as EK) /or Fly Dubai Airlines (herein referred to “FZ”). EK and/or FZ has outsourced the administrative process of facilitating Visa applications to ONLINE DUBAI VISA. Subsequently, ONLINE DUBAI VISA has appointed Online Dubai Visa Services Pvt Ltd India. ONLINE DUBAI VISA Services has setup and is managing the Dubai Visa Processing Centre (herein after referred to as "DVPC") for this purpose. ONLINE DUBAI VISA role is confined to collecting and forwarding the visa application and required documentation from the applicants and, forward the same along with the application to the Government of Dubai / DNRD for their consideration regarding the issuance of visa and thereafter communicating the Government of Dubai's / DNRD's Decision pertaining to the application in respect of the visa to the applicants.
• The Visa fees as levied to the applicants are non-refundable under any circumstances whatsoever.
• Each visa applicant desirous of being sponsored for a visa by EK should be holding a valid ticket issued by EK and/or FZ and booked to travel on EK and/or FZ. ONLINE DUBAI VISA/EK/FZ will not be responsible for and will not be liable to the applicant, if the applicant is unable to travel due to denied boarding, offloading, cancellation of flight, delays or force majeure situations, breakdown of machinery and /or internet connectivity or any other cause or circumstances beyond their control. ONLINE DUBAI VISA shall also not be liable in the case of any change in the date of travel not being communicated to ONLINE DUBAI VISA.
• The Applicant/passenger will be required to fill in a Visa Application Form accurately and submit the same with the applicable visa fees, valid passport and necessary documentation as specified in the Visa Application Form. Applicants must hold valid travel documents and comply with the requirements of Government of Dubai / DNRD and requirements specified on the Visa Application Form.
• ONLINE DUBAI VISA does not accept any responsibility for late, lost or misplaced applications and / or the veracity of the contents of the application. Incomplete and double applications will be disregarded. The Applicant accepts and acknowledges that the courier acceptance and delivery service is operated by a third party and ONLINE DUBAI VISA does not assume any responsibility or liability for the service of the courier company.
• The decision to grant or refuse a visa is the sole prerogative of the Government of Dubai / DNRD. ONLINE DUBAI VISA merely collects and forwards the applications to the Government of Dubai / DNRD for their decision. The issuance or pendency or refusal of the visa applications is the prerogative of the Government of Dubai / DNRD. The decision of the Government of Dubai / DNRD is final. In case of rejection of visa application, no correspondence will be entertained and no visa fees will be refunded and no reasons will be required to be given by ONLINE DUBAI VISA. It is clarified that if the processing of the visa application is prevented, delayed, restricted or interfered with for any reasons whatsoever resulting in delay/ Government of Dubai / DNRD being unable to process the applicants visa application, then ONLINE DUBAI VISA OR EK OR FZ shall not be liable to the applicant for any loss or damage which may be suffered as result of such causes and ONLINE DUBAI VISA OR EK OR FZ shall not be liable for the same and shall be discharged of all its obligations hereunder.
• Issuance of a visa or approval on the visa application does not in any way give the applicant/passenger a right to enter Dubai. The entry is at the sole discretion of the Immigration officer at Dubai Airport who is a representative of Government of Dubai / DNRD. In case of denial of visa or entry into Dubai by the Government of Dubai / DNRD, ONLINE DUBAI VISA OR EK OR FZ shall in no way be liable to the applicant in any manner whatsoever.
• The visa must be accepted as offered and is non – transferable.
• When the Visa application of the Applicants is approved by the Government of Dubai / DNRD, it is the applicant’s sole responsibility to collect the hard copy of the approved visa from the respective Visa Application Centre and the same is required to be submitted to the Dubai authorities on arrival in Dubai.
• ONLINE DUBAI VISA OR EK OR FZ shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving the visa.
• The visa is required to be valid as per the Government of Dubai / DNRD rules and regulations as amended from time to time. The visa in order to be considered as valid must be availed within its period of validity.
• Applicants understand and agree that forwarding Visa application to Government of Dubai / DNRD is at the sole discretion of EK as the sponsor and ONLINE DUBAI VISA will not be liable in any manner for the same including for any delay and or rejection.
• All India and Dubai Government regulations are applicable and in case this facility is deemed invalid or cancelled due to any India / Dubai Government regulation or order, ONLINE DUBAI VISA shall not be liable in any manner whatsoever to the applicant.
• Applicants will be solely responsible to ensure that they fulfill the India and Dubai Government s eligibility criteria's/ requirements for travel which may include Police clearances etc.
• ONLINE DUBAI VISA shall take all reasonable measures to ensure that information provided by the Applicants in its application form shall remain confidential. However ONLINE DUBAI VISA shall not be liable for any unauthorized access by any means to that information.
• Express Service Facility: is meant to give priority to Applicants in processing of their Visa applications and sending the same for processing such applications to EK and/or FZ on a priority basis. ONLINE DUBAI VISA/ EK and/or FZ do not assure any time frame by which the Government of Dubai/DNRD will process the Visa application. The Applicant understands and agrees that fulfilment of the Express service facility within the stipulated time depends solely on the approval of the Government of Dubai / DNRD and ONLINE DUBAI VISA shall not be liable in case of refusal or delay by Government of Dubai / DNRD in providing the Visa . Express Service Facility is expected to quicken the processing of the Visa application at ONLINE DUBAI VISA/EK and/or FZ.
• The Applicant agrees to indemnify and hold ONLINE DUBAI VISA, its officers, directors, agents, subsidiaries, clients, joint venture partners and employees, harmless from any claim, expense, loss, damages or demand, including reasonable attorney’s fees, incurred or sustained by ONLINE DUBAI VISA and / or its officers, directors, agents, subsidiaries, clients, joint venture partners and employees arising out of the breach of these terms & conditions by the Applicant and / or any act of omission or commission attributable to the Applicant (or) violation by the Applicant of any law of any country or the rights of a third party
• In no event and under no circumstances shall ONLINE DUBAI VISA and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever to anyone.
• ONLINE DUBAI VISA /EK/FZ reserves the right to add, alter or vary these terms and conditions at any time without notice or liability and all applicants availing of this facility shall be bound by the same.
• Security Deposit refundable on return (hereinafter referred to as “Security deposit”) in the form of a Demand draft / Pay Order shall be paid by the Applicants applying for Visa in certain cases. The Security deposit is returned to the Applicants upon their return to India, once they show the entry & exit stamp of Dubai. However in the event the Applicant does not collect the security deposit within a period of 30 days from the date of expiry of his/her visa, the said security deposit will be banked.
• These terms and conditions shall be governed and construed in accordance with the laws of India. Any claims or disputes arising in relation to the services provided by ONLINE DUBAI VISA to the Applicant shall be subject to the exclusive jurisdiction of the Courts in India.
• If you have not opted out of receiving marketing materials, we may also use your personal information to identify other products and services that might be of interest to you and to market additional goods, services and special offers from us, our affiliates or our third party business associates. You can choose not to allow ONLINE DUBAI VISA to use or disclose your personal information for marketing purposes by indicating your preference on the visa application form.
• Applicants expressly declare that they have read the terms and conditions carefully and agree to the same. They understand and abide by these terms & conditions and have executed the same as an individual and not as a company or any professional and or commercial entity

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